Customer Service

Shipping

Shipments to US addresses are free and typically take two to three business days to arrive from the time an order is processed. Shipments to international addresses are charged at a flat rate, available at checkout, and timing varies by location. Whenever possible, tracking information is provided via email once an order is processed.

Returns

Items may be returned for store credit or exchanged within ten days of the received date. Returned items must be unworn, unwashed, and unaltered. Final sale items may not be returned or exchanged. We do not offer refunds at this time. We do not refund shipping or handling fees. To initiate a return for store credit or exchange, please email onedna.us@gmail.com.