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Customer Service

Shipping

Shipments to US addresses are free and typically take two business days to arrive from the time an order is processed. Shipments to international addresses are charged at a flat rate, available at checkout, and timing varies by location. Whenever possible, tracking information is provided via email once an order is processed.

Returns

Items may be refunded, returned for store credit, or exchanged within ten days of the received date. Final sale items are not eligible. Returned items must be unworn, unwashed, and unaltered. We do not refund shipping or handling fees. To initiate a return please email onedna.us@gmail.com.

Style Advice

For style advice, questions relating to size and fit, and any other enquiries, please email onedna.us@gmail.com.